ROBOT VACUUM CLEANER SOFTWARE UPDATES

UPDATES FOR YOUR VR100 ROBOT VACUUM CLEANER

The software for the Kobold Robot Vacuum Cleaner is continuously developed and optimised by Vorwerk engineers. Benefit from new and improved functions by downloading the "Kobold VR Updater" programme. The VR Updater then downloads the latest software automatically as soon as you are online.

WHAT YOU NEED FOR YOUR SOFTWARE UPDATE

IT’S AS EASY AS THAT

1. Download the Kobold VR Updater here.

  1. Install the program
  2. Run the Kobold VR Updater
  3. Connect the computer to the fully charged Robot Vacuum Cleaner via the USB cable
  4. Install the driver once via the already opened Windows wizard
  5. Kobold VR Updater automatically downloads the latest software when the PC is online
  6. Follow the program’s instructions
Done!

YOU CAN FIND THE RIGHT software FOR YOUR MODEL IN THE VERSION ARCHIVE

Would you like to install an older software version for your Kobold Robot Vacuum Cleaner or manually upload the current version? No problem. Simply download the relevant file (please do not unzip) and install via the VR Updater. You can find the specific instructions here.

MODEL WITH 2013 OPERATING SYSTEM (SINCE MID-2013)

Please note that only the current software 3.2 is available for this model, older versions cannot be installed.

QUESTIONS ON THE SOFTWARE

Yes, this is possible for both VR100 operating systems.

Yes, this is theoretically possible, although we would always recommend using the latest version of the VR Updater.

Windows Vista (32 bit), Windows XP or Windows 7 (32 or 64 bit) operating systems are supported. Unfortunately, Mac OS and Windows 8 are not supported. 

The VR Updater is required in order to install new firmware on the Kobold Robot Vacuum Cleaner. The new VR Updater automatically detects whether a connected Kobold Robot Vacuum Cleaner is a device with a 2011 or 2013 operating system and automatically installs the latest firmware version.

This is indicated on the label on the underside of the Robot Vacuum Cleaner.

A new operating system was introduced for the Kobold VR100 Robot Vacuum Cleaner in July 2013. Firmware 3.2. is the introductory version and includes all the technical features displayed by version 3.2 of the predecessor model.

No, this is not possible. If the latest VR Updater software is used, the program checks which robot vacuum cleaner is connected to the computer. An internal robot vacuum cleaner program also checks whether the firmware is compatible during a manual installation.

DO YOU REQUIRE ASSISTANCE?

Would you prefer not to update the Robot Vacuum Cleaner yourself or do your require assistance? Our employees are always happy to help.