The new Kobold VK200 upright vacuum cleaner stands out thanks to its innovative technology, high quality and timeless design. It also features an expert cleaning attachment for every surface. Expert cleaning is made easier by highlights including push force control and automatic floor  detection. What’s more, the new Kobold VK200 upright vacuum cleaner is extremely energy-efficient and has an A-rated energy label.

During initial set up the telescopic handle may not have been mounted correctly and so the electrical connection cannot be made between the power cord and device.

• Pull out the mains plug.
• Extend the handle again up to the stop and allow it to lock into place,

• Pull out the mains plug.
• Let the device cool down and try again.

• Contact the Vorwerk customer service

Possibly the bands of the filter bag have not been severed.

• Open the filter cover and check whether the bands have been cut by the closure of the filter cover. If not, cut the bands by hand and close the cover again.

It is possible you have bumped against the opened cover.Reinsert the cover:

• Set the filter cover onto the hinges of the device.
• Push the filter cover of the filter unit shut until the cover latch engages. If this is not possible, or if force would be required, check if the filterbag is correctly inserted.

The 3in1 Premium Filterbag FP200 has lost its ability to retain odours even though it is not full.

• Exchange the 3in1 Premium Filterbag and insert a new Dovina fragrance chip.
• Thoroughly clean the suction channel of the Upright Vacuum Cleaner and/or the connected device as well as the motor protection filter.